Life and the pursuit of cleaning

So it is Friday and I have a million things to do and not much time to do it. We are suppose to be going to the Elmhurst, IL Relay For Life, but now the weather is not looking so great again and I can't take two young boys out in the rain. I guess we just get ready and see what happens, it's a 45 minute drive I don't plan on leaving for an hour so it could be over or blow over. Who knows.
I did accomplish getting my office cleaned up this am. That always makes me feel better. I am generally an very neat and organized person but lately life has been getting in the way of that. I need to get more binders, sheet protectors, ink and paper. But everything has a place right now and that is good. I planned on getting some other cleaning done today also, but my computer gave me some problems and that ate up abunch of my time. Oh yay I made 1 sale yesterday. I know most of you guys are celebrating monthly checks, but I am still celebrating sale by sale. This is happy, yet sad.
I have a long list of items that need attention, autoresponders, website, wonderful web giveaway, blogging and I could list many more, but we all get the idea. Well I did get a blog post in!!!! You have to celebrate the little things.

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Tagged

Oh what fun!
Tagged

I have been tagged by Walk a Mile You can visit her here
http://walkamile-beth.blogspot.com/

I am suppose to post 7 random things about myself.

1. I used to work in direct mail (junk mail)

2. I really could eat pizza everyday

3. We have an African Gray bird

4. I love going for walks, they are very soothing to me

5. I would love to find someway to help people in my online venture, I am a great listener and very compassionate

6. I love reading books and magazines, although I rarely have time, I am about 1 year behind on my Guideposts

7. I love being tagged and learning about other people

Your it
http://homemakerbarbi.blogspot.com

http://letters2myfriends.blogspot.com

http://unpinklife.blogspot.com

http://successfulwahm.blogspot.com

Here is what to do when you are tagged...

1. Link your tagger and list these rules on your blog

2. Share 7 facts about yourself on your blog, some random, some weird.

3. Tag 7 people at the end of your post by leaving their names as well as links to their blogs

4. Let them know they have been tagged by leaving a comment on their blog.

Customer Service Secret

Family: It was a great day and I am very tired, but all and all it was okay. We went to the zoo on Thursday (my 3yr old was finally feeling a bit better). It was a great day, a brown bear played peek-a-boo with us, we got to see a baby gorilla and other fun zoo stuff. Friday was just a day of funning around, and then date night. My husband and I went to a concert with some friends of ours. It was tons of fun and the theater (Sears Center - Hoffman Estates, IL) is really a nice place to go and is only 15 minutes from our house. But that is where all the fun ended, my 2yr old started getting sick and I was up with him from 11:30 till 2 or so, then back up again at 6:30am. It has become Murphy's law in my house that when mom goes out, the kids are up all night. It's not anyones fault, just my darn luck. I had a Lia Sophia party planned at my house that had to be canceled, my 2yr old seems to be better and we did get outside for awhile today, so hopefully we are back on the upward swing again.
My plan is to start the master cleanse on Monday, I will keep everyone up to date on my progress.

Secret of the day:
Secret Customer Service: Don't let this be your secret
Calling customer service these days if pretty hard to do. Customer service is said to be so important these days. So why is that it is so hard to find contact aka customer service information these day? Sure they will be happy to hand out a email address...
Check out this article from the Chicago Tribune, it says it all.

Calling customer service no longer a viable option

Customer service (also known as Client Service) is the provision of service to customers before, during and after a purchase.
So the question is are we providing the best service to our customer when we they can't contact us????
I have experienced this many times, I have a question about an online only company and have been unable to find anything but email or help ticket type customer service. So I go through all the faq, still no answer. I finally give in and send an email and 1 or two things happen
1. I never receive a respone
2. They don't actually answer my question
at this point, I generally remove my relationship with that company.
So the secret in this bountiful online market world, give the customers a way to contact you, that doesn't involve a computer. You shouldn't get than many calls, but you will build confidence - it works for me!

Seven steps to remarkable customer service - Joel on Software

Customer Service – 8 Rules For Good Customer Service

Don't forget about those special dads in your life - Father's Day is coming.

Save 15% on all Father's Day Gifts with Discount Code: Dad15

5 Things about me

1. I love being home with my kids, but need to get back in the "money" world again.
2. I love chocolate, ice cream and cookies
3. I have way too many cookbooks and I'm not the greatest cook, I have gotten better.
4. A distant relative of my invented or brought Rump Roast to the market
5. I love taking walks to think, relax and exercise, they always clear my head.