My plan is to start the master cleanse on Monday, I will keep everyone up to date on my progress.
Secret of the day:
Secret Customer Service: Don't let this be your secret
Calling customer service these days if pretty hard to do. Customer service is said to be so important these days. So why is that it is so hard to find contact aka customer service information these day? Sure they will be happy to hand out a email address...
Check out this article from the Chicago Tribune, it says it all.
Calling customer service no longer a viable option
Customer service (also known as Client Service) is the provision of service to customers before, during and after a purchase.
So the question is are we providing the best service to our customer when we they can't contact us????
I have experienced this many times, I have a question about an online only company and have been unable to find anything but email or help ticket type customer service. So I go through all the faq, still no answer. I finally give in and send an email and 1 or two things happen
1. I never receive a respone
2. They don't actually answer my question
at this point, I generally remove my relationship with that company.
So the secret in this bountiful online market world, give the customers a way to contact you, that doesn't involve a computer. You shouldn't get than many calls, but you will build confidence - it works for me!
Don't forget about those special dads in your life - Father's Day is coming.
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